Shipping & Exchanges
If you want to make an exchange for another size, colour or another item, please return the item(s) to us and make a new purchase. This will ensure that the item that you wish for is available. If you would like to make a second purchase and have not received a refund from your first order, please email us immediately at info@elenaberton.com .
Delivery Times
In the table below, you will find the delivery times. Please be aware that the specified delivery times will exclude the time taken to pick and pack your order. In high seasons, the processing time may be slower.
Delivery Time
Germany
1 - 2 working days
Austria
3 – 5 working days
Switzerland
5 - 7 working days
Rest of the EU (Incl. UK)
5 - 7 working days
North America
5 – 7 working days
Australia
5 - 7 working days
Please note:
For orders placed within Germany before 12 pm (Wednesday – Friday), we will try to deliver the package the following day, if the items are in stock.
Care & Support
For wholesale, press or any other general inquiries, please email at
info@elenaberton.com .
For inquiries about an order that you have recently placed, please email at
info@elenaberton.com .
Contact us per email for a styling appointment or for any request at info@elenaberton.com .
Head over to our Instagram Account for more inspirations.